Quick Reply/Shortcut Reply
This video will guide you on how to create shortcut reply and use it in live chat.
Last updated
This video will guide you on how to create shortcut reply and use it in live chat.
Last updated
Open your bot.
From left panel, find Tools.
Go to Shortcuts.
Press + New Shortcut.
Write shortcut name and its message carry.
Save it.
You can also import a csv sheet (Excel file) if got.
Put a backslash "/" in reply column.
You'll be able to see any shortcut you've created.
Click on it and you'll see the message.
Send it.