Creating WhatsApp Message Template for WhatsApp Official

A guide to creating WhatsApp Official template messages: access the bot, navigate to Message Template, enter title, select category and language, save, and sync.

  1. Go into the bot.

  2. Content → Message Template

  3. Enter Title

  4. Select Category

  5. Select Language

  6. Save

  7. Press ‘Sync’ button

Note:

  • Sometime the message template may rejected (mostly utility template). You can try again a few times, if still rejected then change to marketing template.

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