What is Facebook?
Facebook is one of the largest social media platforms, allowing businesses to create Facebook Pages to connect with their audience, share updates, promote products, and provide customer support.
Using Chatbots for Facebook Pages
Chatbots can be integrated with Facebook Pages via Facebook Messenger. This allows businesses to automate customer interactions, handle FAQs, take orders, schedule appointments, collect leads, and even send promotional messages. By using automation, businesses can offer 24/7 customer service and improve response times significantly.
Other Benefits
Automate responses to common questions.
Create interactive flows for product recommendations or surveys.
Send proactive messages such as reminders or promotions.
Combine chatbot automation with live agent handover for complex queries.
Integrate with CRM, e-commerce platforms, or other tools to enhance workflows.
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