# The WhatsApp Templates library

**Settings → WhatsApp Templates** gathers the message templates of every WhatsApp API number in your account. Templates created on any number appear here with a friendly name for your team; a draft can be applied to any of your numbers, and a template that is already approved on one number can be copied to the others.

> Templates apply to **WhatsApp API (WhatsApp Cloud)** numbers only. Writing a template from scratch, categories, variables and approval are covered in [Creating WhatsApp message templates](/settings/creating-whatsapp-message-templates).

## What you see

One row per template, with its language, category and a chip for each number that carries it: **Approved**, **In review**, **Rejected**, **Queued** while a change is on its way, or **Failed** with the reason underneath. **Sync from Meta** refreshes every number at once.

Friendly names are for your team only. They show on the inbox **Templates** tab, in the blasting form and in the template picker, in place of the technical name Meta uses.

## Applying a template to more numbers

Click the send icon on a row and tick the numbers that should have it. A number that already has an approved copy of the same template hands it over so the copy arrives approved at once; otherwise the template is submitted to Meta for review on that number. Each number's chip shows the outcome.

## Editing a template that is already live

Click the pen icon on any row. On a template that is live on a number, the Meta name, language and category are locked — WhatsApp does not allow those to change — while the friendly name and the content stay editable.

![Editing a template that is live on two numbers](../../.gitbook/assets/guides/whatsapp-template-library-edit-live.jpg)

Change the header, body, footer or buttons and click **Update**:

* The new content is sent to every number that carries the template. Each number shows **Queued**, then **In review** until WhatsApp approves the edit, usually within minutes.
* Renaming only the friendly name changes nothing on WhatsApp.

WhatsApp's own rules apply: only approved, rejected or paused templates can be edited, and an approved template at most once every 24 hours and 10 times in 30 days.

### When a number refuses the update

If WhatsApp refuses the edit on a number, that number's chip turns **Failed** and the reason appears under it.

![Two numbers showing WhatsApp's refusal](../../.gitbook/assets/guides/whatsapp-template-library-failed.jpg)

To try again, click the send icon: the refused numbers are listed with *Update refused — send again*. Tick the ones to resend and confirm.

![Resending an update to a refused number](../../.gitbook/assets/guides/whatsapp-template-library-apply-retry.jpg)

## Removing a template from the library

**Remove** deletes the row from the library only. Copies stay on your WhatsApp numbers and reappear in the library after the next sync.

## Related

* [Creating WhatsApp message templates](/settings/creating-whatsapp-message-templates)
* [WhatsApp blasting](/campaigns/whatsapp-campaigns)
* [Registering a WhatsApp official (WhatsApp API) number](/settings/registering-a-whatsapp-official-number)

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Source: https://help.mampuai.com/settings/whatsapp-template-library