Chatku AI Quick Overview

Mostly Used Function (ChatkuAI Main Page)

1. Dashboard → Can see the current chatbot situation (eg. How many users, how many bots, error logs).

2. Omni Channels ->Allows you to create a web widget chatbot and also link to other channels (Can be used even when there is no WhatsApp Number connected to it).

3. Bots → Can see the list of bots that can be used

   → Can Link the bot to specific channel

Our Tech team will help connect with the channel.

1. Integrations → Currently only focusing on Open AI & Google Sheets.

   1. Open AI: Insert the Open AI API key (See below details instruction)

   2. Google Sheet: Connect to your Google Account.

Getting new/permanent AI key

1. Media Library: Upload your media here (Image, Video, Audio, File).

2. Settings: To modify your workspace photo and name and also invite team members to your workspace.

3. Documentation: If you face any issues or problems, you can find the solution here.

Mostly Used Function (Bot Page)

1. Flow builder → Where you build the chatbot's flow. This is where we can see how the chatbot logic works.

2. Flow -> Can search for the flow that you have. Also, can create folder to manage the flow here.

3. Live Chat → To view the user conversation with the chatbot. Agent can also interact with user in this page.

4. Bot user → You can view specific user info and also import bot users into your workspace.

5. Automation:

   1. Keyword: How you want the AI to trigger specific flow. By default, AI will respond to every user message.

   2. Set keyword: Respond only when a specific keyword is used.

6. Contents:

   1. Bot Fields: Can edit your business info here.

7. Tools:

   1. Error Logs: If there are any bugs or error in the chatbot, you can find the reason here.

8. Broadcast: To blast messages to the large amount of users.