# 1. Choosing Channel

{% embed url="<https://youtu.be/dfAup0TlG-A>" %}

### **Omni Channel**

* You can use this single bot to handle **multiple channels**. Such as **Website**, **Facebook**, **Instagram**, **Telegram** and **WhatsApp Cloud**
* WhatsApp Cloud is **different** with our personal or business WhatsApp account

### **WhatsApp Custom Api**

* You need to **scan the QR code** from our platform to connect your WhatsApp with your bot

### More Details:

{% content-ref url="/pages/znEiQ0Xc2BfwMUhwEdsj" %}
[Normal WhatsApp (WhatsApp Business/Personal APP)](/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/normal-whatsapp-whatsapp-business-personal-app.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/1.-choosing-channel.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.