Mampu AI Docs
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Introduction
  • Welcome to Mampu AI
  • Finding Answer/Get Support
Getting Started
  • Getting Started with the Home Dashboard
  • Completing the setup checklist
  • Connecting your first channel
  • Building your first AI agent
  • Navigating the dashboard
  • Using the mobile app
Chatbot Basics
  • Introduction
  • What is a chatbot?
  • Channels
  • Benefits & Importance
  • Use Cases
  • Define Your Objectives
Flow Agents
  • Creating a Flow Agent
  • Building the conversation flow
  • Flow Agents and AI Knowledge
  • Managing AI Knowledge
  • Product catalogue and recommendations
  • Testing and connecting an agent
  • How to Get the Best Results from Your AI Chatbot
Calendar
  • Setting up a calendar
  • Booking pages and the Schedule view
  • Updating a booking when an agent reschedules
Blasting
  • Blasting
  • Creating and scheduling a blasting
  • WhatsApp blasting
  • Live chat blasting
  • SMS and API blasting
  • Message Sequences
Conversations
  • Managing Conversations
  • My Inbox
  • Starting a conversation with someone new
  • Assigning conversations to agents and teams
  • Labels, priority and status
  • Lead temperature
  • Replying and adding private notes
  • Replying from another WhatsApp number
  • Forwarding messages
  • Pinning conversations
  • Conversation folders explained
Contacts
  • Managing Contacts
  • Creating and importing contacts
  • Viewing and editing a contact
  • Custom attributes and notes
  • Searching, filtering and segments
Reports
  • Reports and Analytics
  • Overview and live metrics
  • Conversation, agent and team reports
  • CSAT and SLA reports
  • Bot reports, flow submissions and exporting
  • Agent Reply Quality report
Channel Guides
  • Inboxes and channels
  • Send-only inboxes
  • WhatsApp
    • Connecting a WhatsApp inbox
    • Registering a WhatsApp official (WhatsApp API) number
    • Migrating an existing WhatsApp number to Mampu AI
    • Creating WhatsApp message templates
    • The WhatsApp Templates library
    • The 24-hour reply window
    • The free ad window
    • Normal WhatsApp vs WhatsApp Cloud
    • Finding the receipt for conversational cost for WhatsApp API
    • WhatsApp account tips
      • How to request for review to unban their account
      • How to warm up WhatsApp account
      • How to delete WhatsApp Account
  • TikTok
    • Connecting a TikTok inbox
    • Migrating your TikTok account to Mampu AI
    • TikTok Comment Replies
  • Telegram
  • Facebook Automation
    • Connecting a Facebook inbox
    • Facebook Comment Replies
    • Connecting a Flow Agent to your Facebook inbox
Help Center
  • Help Center (Knowledge Base)
  • Creating a portal
  • Writing and publishing articles
  • Adding categories
  • Locales and portal settings
Settings
  • Account Settings
  • Account (general) settings
  • Monthly Active Contacts
  • Add-ons: extra contacts and agent seats
  • Managing agents and teams
  • Automatic conversation assignment
  • Labels, attributes and automation
    • Sending automated messages with Automation
  • Canned responses, macros and bots
  • Reply SLA
Integrations
  • Integrations overview
  • Connecting Google Sheets
  • Inbound Webhooks
  • How to get your OpenAI API key
  • Creating a Claude API key and checking usage limits
  • Creating a DeepSeek API key
Referral
  • Referral programme
AI Coding Agent
  • Drive your Mampu AI account with an AI coding agent
  • Create and manage your agent access keys
  • Connect Claude Code to your account
  • First tasks to try with your AI agent
  • What your AI agent can and can't do
  • Your monthly agent-action allowance
  • Curate your AI Knowledge with an agent
  • Prepare a WhatsApp blasting with AI (you send it)
  • Troubleshooting your AI agent
Mampu AI Docs/Channel Guides/WhatsApp account tips
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WhatsApp account tips

Last updated Aug 07, 2026

Guides for keeping your WhatsApp account healthy and in good standing:

How to request for review to unban their account

How to warm up WhatsApp account

How to delete WhatsApp Account

← PreviousFinding the receipt for conversational cost for WhatsApp API Next →How to request for review to unban their account
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