Chatbot can’t send Google Drives or OneDrive links to be an media file, we need to upload them on our platform (ChatkuAI) to be sent out by our chatbot.
Google drive or OneDrive link is not a static link, so our platform cannot send and preview it properly in live chat
Go to “My Content”
Go to “Media Library”
“Upload”
Choose the file type you want to upload
Press the download button
Copy the link and use the link to send media to user
