How to Get the Best Results from Your AI Chatbot
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To ensure your AI chatbot provides the most accurate and helpful responses, follow these guidelines:
Embedding the heading (question) within the text (answer) helps the AI understand the context better and provides more relevant responses.
Example:
Heading: What is your price?
Text: What is your price?, SME AI Pro Package USD 99 / Month. SME AI Premium Package USD 249 / Month.
By repeating the question within the answer, the AI can better match user queries with the correct information.
Also, Excel provided a function so that you not need to insert the question one by one into the answer. Follow below guide:
Open excel file
File -> Option -> Custom ribbon
Tick "Developer" on the right panel
Press "OK" button
Developer tab -> Visual Basic (Alt + F11)
Insert -> Module
Paste the code prepared
Replace the Sheet Name
Close it
Macros (Alt + F8)
Choose the module you created
Run
Heading will be add into text field.
Visual Basic's code:
Keep your language simple and direct. Avoid jargon or overly complex sentences.
Less Effective: "We provide a plethora of options for your perusal."
More Effective: "We offer many options for you to choose from."
Organize your content with headings, bullet points, and numbered lists to make it easier for the AI to parse.
Unstructured: "Our services include web development, mobile app development, and digital marketing."
Structured:
Services:
Web development
Mobile app development
Digital marketing
Ensure your answers are thorough and cover all aspects of the question.
Incomplete: "Our office hours are 9 AM to 5 PM."
Complete: "Our office hours are 9 AM to 5 PM, Monday to Friday. We are closed on weekends and public holidays."
Incorporate relevant keywords naturally within the text to help the AI match questions to answers more effectively.
Without Keywords: "Our support team is available 24/7."
With Keywords: "Our customer support team is available 24/7 to assist with any queries or issues you may have."