Introduction

The Beginner's Guide to Chatbots

You’ve probably heard about chatbots before or maybe even used one. But what are they, really? If you’ve ever wondered how chatbots work, why they’re useful, or how to create one yourself, this guide is here to help!

In this guide, we’ll explore the world of chatbots and explain:

• Why automated conversations can be so helpful.

• The different kinds of chatbots.

• Step-by-step tips on how to build your own chatbot.

We’ll also share examples to help you understand how chatbots are used in real life and the difference between a basic chatbot and a smart conversational assistant. Let’s get started!