Reconnect WhatsApp Bot (Troubleshooting QR Code & Connection Issues)

If you see an error when generating the QR code of the WhatsApp, you can follow this step-by-step process to fix the issue.

Common Issue

• QR Code is not generating.

• Showing any error when press QR code.

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Step-by-Step Troubleshooting Guide

1. Logout the Instance

1. Click on the three-dot menu (⋮) next to your WhatsApp instance.

2. Select “Logout Instance”.

3. Confirm the logout by pressing “Confirm Logout”.

4. Wait for the instance to log out completely.

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2. Reboot the Instance

1. Click on the three-dot menu (⋮) again.

2. Select "Reboot Instance".

3. Wait for a few seconds.

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3. Check Connection Status

1. After reboot, click on “Check Connection Status”.

2. Ensure the status changes to “Closed”.

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4. Generate a New QR Code

1. Click on the QR Code button.

2. If showing error, try press it one more time.

3. Scan the QR code with your WhatsApp mobile app.

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Final Verification

• If the status changes to Active, your WhatsApp bot is now connected.

• If you still face issues, repeat Steps 1 to 4.