Bot Page Overview

Bot Page

Mostly Used Function (Bot Page)

1. Flow builder → Where you build the chatbot's flow. This is where we can see how the chatbot logic works.

2. Flow -> Can search for the flow that you have. Also, can create folder to manage the flow here.

3. Live Chat → To view the user conversation with the chatbot. Agent can also interact with user in this page.

4. Bot user → You can view specific user info and also import bot users into your workspace.

5. Automation:

   1. Keyword: How you want the AI to trigger specific flow. By default, AI will respond to every user message.

   2. Set keyword: Respond only when a specific keyword is used.

6. Contents:

   1. Bot Fields: Can edit your business info here.

7. Tools:

   1. Error Logs: If there are any bugs or error in the chatbot, you can find the reason here.

8. Broadcast: To blast messages to the large amount of users.