# How to Change Conversation Starter Message in Facebook Messenger (via Chatku AI)

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### What is a Conversation Starter Message?

* When someone visits your **Facebook Page** and presses the **Message** button, they will see a set of recommended questions or prompts known as **Icebreakers** or **Conversation Starters**.
* These are set by default by **Meta** but can be customized using **Chatku AI**.

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### Step-by-Step Guide to Change Conversation Starter Message

#### 1. Login to Chatku AI

* Access your **Chatku AI Dashboard > Your Facebook Bot.**

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#### 2. Navigate to Icebreakers Settings

* Open the **Settings** tab.
* Look for **Facebook** settings specifically.
* Under Facebook settings, locate **Icebreakers**.

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#### 3. Edit Icebreakers (Conversation Starters)

* If the Icebreakers section is currently empty, it means no custom conversation starters are set.
* Click **Edit** to add your own conversation starters.

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#### 4. Add a New Conversation Starter

* In the Icebreaker field, type your desired **starter message**.\
  Example: *“I would like to know more about your products”*.
* Link this message to a **Flow** you’ve created in Chatku AI.
* You can set up multiple Icebreakers if needed.

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#### 5. Save Your Changes

* After setting up your conversation starter(s) and linking them to the relevant flows, click **Save**.

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#### 6. Testing the Setup

* To test the new conversation starters:
  1. Visit your Facebook Page.
  2. Delete any existing conversation in Messenger (if you’ve messaged the page before).
  3. Press the **Message** button.
  4. You should see the new **Icebreaker Messages** appear.
  5. Click one of the Icebreakers — it should trigger the linked flow in Messenger.

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## Important Notes

* **Deleting Old Chats:** Always delete old conversations before testing, as Facebook caches the previous flow.
* **Meta Policy:** Ensure the messages comply with Facebook’s guidelines for business messaging.
* **Language Support:** You can set different icebreakers for different languages if your page supports multiple languages.
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