# How to stop automation

{% embed url="<https://youtu.be/uz4EA5etQ4k>" %}

## 1. Auto pause when agent interact

When agent interact with customer through ChatkuAI platform, the bot will automate pause for 30 minutes.

{% hint style="info" %}
If want to change the pause time, can go to

1. Settings
2. Live Chat
3. Live Chat Auto Pause Minute

<img src="/files/baahicACIlXUvfDT9xQP" alt="" data-size="original">
{% endhint %}

## 2. Manual pause automation

1. Live Chat
2. On the right side panel, select the time for how long you want to pause the bot automation.
3. Click the time
4. Now the bot will stop reply and continue when the time reach you set.&#x20;


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